Boehringer Ingelheim improves people’s health across the globe every day. Germany’s largest research-based pharmaceutical company also continuously advances innovations in its internal pharmaceutical production in order to achieve the highest levels of quality required in the industry.
Measurement technology plays a large part in this: 91,400 measuring points for 20 physical parameters are installed at the headquarters in Ingelheim alone; 8,200 of which directly influence the process and production output. The company therefore vetted the entire calibration process across all four German sites together with Endress+Hauser some time ago, before subsequently optimizing it.
“We were looking for a partner who possesses established technical know-how, and particularly a profound calibration expertise, across all measured values,” says Klaus Fickinger, Head of Automation Pharma. “The knowledge of regulatory proceedings is just as important: what do authorities require in terms of calibration, and what must be observed in order to conform?” Approximately 120 standard operating procedures (SOPs) were examined, harmonized and established across all departments in cooperation with those responsible for calibration. An Endress+Hauser calibration expert bought in an outside perspective and was always on-site as a contact person.
This standardization has created true added value for Boehringer: complexity was reduced, and all departments involved have grown closer together. Systematically questioning the processes also demonstrates further potential for optimization in the calibration department. Today, calibration is placed on an even stronger footing. Klaus Fickinger emphasizes: “Even the auditors were thrilled by our procedures!”