Heineken is enjoyed by beer lovers around the world. The premium beers brewed by the Dutch group are sold in 192 countries. The company’s success lies not only in the high-quality ingredients, including a unique type of yeast, but also in the fact that Heineken focuses on its core expertise and works together with strong partners in other areas of the business. For more than 10 years, Heineken has been relying on knowledge from Endress+Hauser to manage its measurement devices across the entire life cycle at multiple locations around the world. The well-thought-out instrument management and maintenance model was first established in the Netherlands. Persuaded by the benefits, the company introduced it at other locations, such as Heineken’s first operation in South Africa, the Sedibeng brewery, which opened in 2010. “Thanks to the existing relationship between Endress+Hauser and Heineken in Europe, in the early planning stages we were able to develop a successful partnership that continued to grow with the roll-out of the brewery,” says Field Service Manager of Endress+Hauser South Africa Glenn Smith. Endress+Hauser is meanwhile responsible for managing the maintenance and calibration of 3,874 instruments from 99 manufacturers at 72 of the company’s locations.
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